Terms and Conditions

Welcome to SamGlanz! Please read these Terms and Conditions carefully before using our website or making any purchases. By accessing or using our website, you agree to comply with these terms. If you disagree with any part of the terms, you may not use our website.

1. General Information

  • Nature of Products: Sam Glanz specializes in artificial jewelry. Please note that our products are not made of precious metals or gemstones unless specifically mentioned.
  • Eligibility: You must be at least 18 years old or have parental/guardian consent to use this website.

2. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.
  • Payment Methods: We accept [list accepted payment methods]. All payments must be made in full at the time of purchase.
  • Pricing: Prices listed on the website are inclusive/exclusive of applicable taxes. Shipping charges may apply as per the checkout process.
  • Order Confirmation: Once an order is placed, you will receive an email confirming your purchase. This confirmation does not guarantee product availability.

3. Shipping and Delivery

  • Shipping Locations: We currently ship to India Only.
  • Delivery Time: Estimated delivery time is 7 to 10 days days from order confirmation. Delays may occur due to unforeseen circumstances.
  • Shipping Charges: Shipping fees, if applicable, will be displayed during checkout.
  • Customs and Duties: Customers are responsible for any customs duties or taxes imposed by their country.

4. Returns, Refunds, and Exchanges

  • Eligibility for Returns: Returns are accepted only if the product is defective or damaged upon delivery.
  • Return Window: Customers must initiate a return within 2 days of receiving the product.
  • Refund Policy: Refunds will be processed to the original payment method within 3-4 days of receiving the returned product.
  • Non-Returnable Items: Earrings and other personal jewelry are non-returnable for hygiene reasons, except in cases of defects.

5. Product Care and Disclaimer

  • Product Care: Artificial jewelry requires proper care to maintain its finish. Avoid exposure to water, chemicals, and perfumes.
  • Disclaimer: Colors and designs may slightly vary due to photography and screen settings. We do not guarantee 100% resemblance to images.

6. Intellectual Property

  • All content on SamGlanz, including images, logos, and text, is the intellectual property of SamGlanz. Reproduction or unauthorized use is prohibited.

7. Limitation of Liability

  • We are not liable for any damages arising from the use of our website or products, including but not limited to direct, indirect, incidental, or consequential damages.

8. Privacy Policy

  • Your personal information is collected, stored, and used in accordance with our Privacy Policy [link to policy].

9. Modifications to Terms

  • SamGlanz reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and it is your responsibility to review them periodically.

10. Governing Law

  • These Terms and Conditions are governed by the laws of [India/Chhattisgarh], and any disputes shall be subject to the exclusive jurisdiction of [local courts].

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